Scorched Earth: Can You Survive?

By Community Management, Event Design, Managing Change, Strategic Thinking 3 Comments

A few years ago, my husband and I became fascinated with the TV show The Colony. It created a mostly-realistic (it’s TV, people, let’s suspend a little disbelief) post-apocalyptic disaster environment, put real people with a variety of skills in and told them to figure out how to survive as a group over a series of weeks. Each person had to look inside themselves and ask, “what skills did I have in my old life that are relevant here to our group’s mission of survival?” As the season unfolded, the group gathered food, built shelters, started fires, filtered water, created small engines, protected themselves from marauders, and generally figured out how to survive. It’s a modern day interpretation on surviving the military ‘scorched Earth’ philosophy.

One of the major challenges I see facing nonprofit organizations today is that many are surviving almost entirely on momentum and history. They’re doing things that have always been done (electing the new committee, producing the annual report, running the tradeshow at X venue) because inertia and momentum keeps things moving. Multi-year contracts exist. Some volunteers feel entitled, others go unengaged.  Staff resources are stretched thin. The infrastructure is complicated and relies on many people playing their individual parts, not unlike an assembly line. Staff and volunteers generally are not incented to ask “what should we be doing differently?” In the meantime, the for-profit world has stepped boldly into direct competition for community, eyeballs, subscribers, participation, sponsor/ad revenue. The competitors are leaner, hungrier, and have cultivated better skills for the fight ahead. (With some slight nuance, this is true for both charitable nonprofits and trade association nonprofits.)

Honestly, I doubt that most traditional nonprofit organizations could survive a ‘scorched Earth’ scenario. Most have cultivated neither the creativity nor the competitive spirit to survive. Joe Rominiecki observed in a blog posting this week that Associations by nature have “a workforce that discovers, likes, and comes to depend on the comfort of the status quo. And it goes without saying that comfort breeds complacency.” 

Your team’s creative skills, sense of competitiveness, and risk tolerance might be sharpened with a little ‘scorched Earth’ exercise. Ask yourself: if literally every dollar of revenue (and expense obligation) that your organization has coming in was gone tomorrow, what would you do?  Where, precisely, would you start rebuilding?  (I’m betting it wouldn’t be a 2 hour staff meeting with highly paid executives debating whether or not your annual report should be printed magazine-style or delivered in an interactive video series.)

In a scorched Earth scenario, you’d ask:

  • What provides the most revenue? Currently? Potentially? (What giant potential revenue source have you not explored because “resources are too tight”?)
  • What do we do that’s most unique in the marketplace today? (If you “used to be” unique and everyone’s copying you now – go forth and figure out how to be different again.)
  • Who do we really need on the team? (Similarly but more painfully, whose skills aren’t useful to us anymore?)
  • Where are the empty places on the map? What will it take to get there? (reference with a hat tip to David Brooks’ New York Times article on the Creative Monopoly)
  • What’s your competitive advantage?  Is it healthy or damaged? (If it’s your members, do you treat them like they are a critical part of your mission or an annoying afterthought?)

When you can answer these questions with some tangibles, list them and prioritize where and how you would start to rebuild your community.

If there were such a thing, the "Doomsday Clock" for old-school nonprofits has ticked notably closer to midnight in recent years.

With the competitive landscape for most organizations out there today, is this really such a far-fetched scenario? Sure, it might not evaporate overnight, but with very few exceptions, the revenue is drying up (let’s stop kidding ourselves that it’s just economic constriction, a lot of it is shifting to other outlets.) If there were such a thing, the Doomsday Clock for old-line nonprofit associations has moved notably closer to midnight in recent years.

If these answers to the ‘scorched Earth’ exercise don’t align with your current organizational structure and division of resources, you have just found the opportunities to make some difficult and likely very painful changes. But the roadmap you have just created is an alternative to near-certain death. You can’t go back to the ‘good old days’ but you can find different ways to thrive that WILL turn back the hands on that Doomsday Clock. A three-or-five year plan isn’t going to cut it. Revenue victories are going daily to the nimble. Are you among them?

Just as the post-apocalyptic scenarios may be a little farfetched (for all but the least optimistic among us,) I do still feel a little comfort knowing I have multiple gallons of freshwater and a generator in the basement. With some courageous leadership, virtually ANY organization can create a team that will not only survive, but thrive in a ‘scorched Earth’ scenario – but you’ll have to burn some old ways of doing things & be ready to eat some of your sacred cows for nourishment along the way.

(Stay tuned for Part II – How to Start a Bonfire & Grind Up the Cow)

Cover photo credit:  George Schick

John Kennedy, Sykesville, MD

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“Committed to the client… Committed to the cause… Committed to the complete success of the event! These are just three of the countless ways Kellee delivers to her growing base of trusted partners in the meetings industry. As a professional speaker, it is refreshing to find someone that holds the same level of complete commitment…our partnership over many years has been wonderful for that exact reason.”
John Kennedy, owner
John Kennedy Counseling

Attendee, 2013 EAGL Program

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Jen Kane, Minneapolis, MN

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“A person with that many vowels in her name has got to be something special. And, that’s certainly the case with Kellee. From giving us advice on business stuff to supporting and celebrating our successes to watching Jen’s barfing kid while Jen went under the knife, Kellee is the ultimate pinch hitter and the woman you want to have on speed dial for your company. Lucky for you, we don’t mind sharing her. There’s more than enough awesome in this woman to go around.”  
Jen Kane, Owner
Kane Consulting

Wouldn’t ya like to be a Bubba, too?

By Inspirations 2 Comments

I’m not a golfer. But if I were – (or maybe BECAUSE I’m not?) – I’d be a heck of a lot more inspired by Bubba Watson than by Jack Nicklaus or Phil Mickelson or Tiger Woods (ahem.)

Golf has universal, published, indisputable rules of the game. It’s a magnificent way to teach the concept of ethics to kids (what do you do when you’re not being watched?). You learn the rules and you play by them. Simple, right?

But beyond the specifics of the rules, there’s also a rich tradition in golf. A ‘way it’s done.’ Decorum. Elegance. Ritual. Expectations. (You know this if you’ve ever tried to go to a country club in cutoff jeans & flipflops.)

Bubba is self taught in an industry where that “just isn’t done.” He’s a lefty – one of only three to ever win the Masters. People have said, “Oh, Bubba plays by his own rules.” He doesn’t, though. The rules are the same for everyone. What he does, rather, is play with little regard to the traditional path of finding success; he eschews the common approaches others have used to achieve greatness.

In every business, there are rules (taxes, regulatory compliance, shareholder reporting, etc.) and then there are the ‘ways things are customarily done.’ As I look out across the landscape of true innovation right now in events (peer retreats vs. old-school associations, TED, Ignite, SXSW (before it jumped the shark)), in consumer products (SPANX, i-almost-anything), in online communities (Pinterest, Instagram) – the success stories are being written by the Bubbas. Those who say, “well, I see the commonly accepted path, and that’s fine for them, but I’m doin’ it my way.”

(image credit: Mike Segar/REUTERS)

Are you great at something?  Bubba is. But he didn’t give in to the push to walk a traditional path to prove his greatness. He didn’t look at the odds against a self-taught left hander, he just followed his gut. That green jacket is on his back today largely BECAUSE he wasn’t on the traditional path. Don’t imitate him (it wouldn’t work) – rather, take some courage from his playbook to be your own person. Actively cultivate a trust in your own instincts. Stop listening to the very-loud voices that say you ‘should’ do it this way or that way. Those voices would have you believe that there’s only one path to success, and it’s a well trodden one filled with things like swing coaches, professional services, advisors, right-handed players, etc.

Be a ‘Bubba’: Swing wildly. Be authentic. Follow your spirit to the place where your passion and your uniqueness intersect.

And even if you aren’t in the proverbial green jacket at the end of the day, you’ll be the authentic version of yourself, which is the best prize of all.

(Photo credit: Header, Scott Liddell, Inset: Mike Segar/ REUTERS, as seen here )